Q: My Flo-N-Gro won't stop pumping water and the system
A: There is a 1/8" siphon hole in the straight fitting that goes
into the top of your reservoir. It is just under the top of the lid
drilled into the side of the straight fitting. If this hole is
covered by the fill hose, the system goes into a constant fill mode
and can flood. If you back down the 1/2" tubing and expose the
siphon hole, your system will function correctly.
Q: I have 8 Flo-N-Gro GRO sites on a single run and they
do not fill evenly before the FILL cycle is completed?
A: The 3/4" tubing can constrict the water and will not fill all
the GRO sites evenly if there are too many sites on a single output
port . If possible, try to run even numbers of GRO sites on each
output port. For instance, run 2 lines of 4 GRO sites or better
yet, 4 lines of 2 GRO sites, and you'll find that they will fill
Q: My timer does not seem to be working properly, it
just keeps blinking?
A: The power plug acts like an ON/OFF switch in this product.
Always make sure that your Oceanus 1 is unplugged
before setting or adjusting the timer. Set your feeding schedule (3
times daily for Hydroton, 2 times daily for 80% HydroKorral/20%
cocoa mix and 1 time daily for Grodan cubes, as suggestions), then
set your correct time of day, and then plug your
power plug back into a 120 VAC outlet. Oceanus 1 will maintain time
and schedule until the power is defeated.
CAUTION: Sulphur vaporization can damage your
controller! To protect your controller, it is important to
disconnect and cover the Atlas 1 by wrapping with a plastic bag OR
remove the controller from the grow area while using sulphur
vaporizers in your grow room.
Q: Does my Titan controller need to be
A: No, your controller has been factory calibrated and is ready
for service when you take it out of the box. Each unit will provide
years of use and will maintain its settings without any further
changes required. Please contact us at 888-808-4826, if you think
that your calibration is not correct and we can help you out.
Q: What is the recommended setting for my Atlas 1 CO2
A: We have pre-set the part per million (ppm) at 1000 ppm. This
should be sufficient to increase the CO2 to the level that will
provide positive results for your plants. The industry standard is
1000 ppm to 1500 ppm. We don't recommend that you exceed 1500 ppm
due to health considerations.
Q: My CO2 monitor/controller is reading really high all
the time. What's wrong with it?
A: We hear this a lot. The main issue is the 2000 ppm of CO2 we
exhale when we're breathing. If you're in your room and you see
that the ppm is high, leave the area for an hour or so and turn off
your CO2 source, then peek your head in and check the reading, it
should be reading under 1000 ppm mattering on how well your room is
sealed. After observing your CO2 Monitor/Controller for awhile,
you'll start to see what your normal ppm level is in your room. The
normal outdoor ppm is 400 ppm to 600 ppm based on where you live
(city vs. rural).
Q: Should I run my CO2 at night?
A: No, you shouldn't. Plants photosynthesize CO2 only during the
daylight hours. At night, the plants expire CO2 and have no use for
CO2. So, save yourself some money and only dose CO2 during daylight
hours when it does the most good for the plants.
Q: I'd like to control a water cooled CO2 generator with
the Atlas 1. How many horsepower (HP) can the Atlas 1
A: The Atlas 1 can control up to a 1/2 HP pump based on the
relay technology that is used in the product.
CAUTION: Most Apollo timers are not for use with digital
or electronic ballasts due to the high in-rush current of the
ballast. The in-rush current can be from 10 to 40 times the rated
amperage for the product and this burns the contacts inside of the
timer making it inoperable. We recommend the use of the Apollo 4
120 Volt ballast timer or Apollo 5 240 Volt ballast timer with
digital and electronic ballasts.
Q: I'm having problems programming the Apollo 7, what do
A: Push the little recessed button on the right hand side of the
timer. You can use either a toothpick or paperclip to easily push
the button. After you've done this, the timer is set back to
factory condition. You'll need to reset your current time, programs
and settings on the timer to make it work correctly.
Q: There is a black dot on the bottom right hand side of
the display what does it do?
A: It has no purpose regarding the functionality of the device.
It is intended for use at the factory to identify the Liquid
Crystal Display (LCD) being used in the product.
Q: What is the blinking circle on the front of the
A: It doesn't provide any useful purpose to the timer. This
circle is only to test the functionality of the display after
manufacturing to determine if the timer is working correctly.
Q: The Apollo 7 doesn't turn on or off on the correct
days or at the programmed time?
A: When you are initially programming the device, make sure that
you have the days of the week you want the timer "ON" identified
across the top of the display. Conversely, verify that you have the
days of the week that you want the device 'OFF' noted across the
top of the screen. Also, you need to set each 'ON' and 'OFF' time
for each program so your equipment will activate and deactivate
according to your settings.
Q: My Apollo 11 is in 24 hour (military) time format.
How do I change it to 12 hour AM & PM time format?
A: You can change the time formats by pressing and holding the
TIME button for 3 seconds. This will change the display to the 12
hour AM/PM time format, and the Apollo 11 will show AM or PM in the
corner of the display.
Q: Why is there a '+1h' showing on my
A: This shows that the Apollo 11 is set in
DAYLIGHT SAVINGS time format. It can be defeated by pressing the
TIME button and the right arrow button at the same time for 3
seconds. One hour will be deducted from the current time and the
'+1h' will disappear on the display screen.
Q: My Apollo 11 isn't following my 'ON TME' and 'OFF
TIME' schedule programming?
A: Push the 'Reset' button and re-program the Apollo
11 in the 'AUTO OFF' setting. You can accomplish this by
pressing the 'MANUAL' button and scrolling through the settings
until you find the "AUTO OFF' setting. This sets the Apollo
11 to turn 'ON' and 'OFF' your equipment when your grow
schedule requires it.
Q: I plugged in the input power cords to two 120 Volt
outlets and I can't get the Orion 1 to work?
A: You'll most likely need to use an extension cord (16 gauge
minimum) and go from outlet to outlet in your grow area to find two
separate phases (phase A and phase B) with your power outlets.
You'll know when you've found the separate phases because the amber
light on the front of the Orion 1 will illuminate.
Q: I got a 120 Volt circuit tester with my Orion 1.
A: The 120 Volt circuit tester is to verify that your 120 Volt
outlets are properly wired and are providing 120 volt power for the
Orion 1 to operate correctly.
Q: I'm getting "Er.1" showing on my Atlas 3 LCD display.
What does it mean?
A: I'm getting "Er.1" showing on my Atlas 3 LCD
display. What does it mean?
Q: I'm getting "Er.8" showing alternately with the
sensor values on my Atlas 3 LCD display. What does it
A: This is 'Error Code 8' for the Atlas 3. This
is a memory corruption problem and all your preferred settings will
be reset to the default factory settings. To fix it, re-enter your
preferred settings and this should take care of it. If not, give us
a call at 888-808-4826 and we'll help you out.
Q: Where are Titan Controls products made?
A: The large majority of these products were fabricated and
assembled at our state-of-the-art facility in Vancouver, WA.
Q: Who owns Titan Controls?
A: Titan Controls is a division of Sunlight Supply, Inc., the
same company that has been making the industry leading Sun System
brand lighting fixtures since 1995.
Q: How does the quality and reliability compare to other
brands of controllers on the market?
A: We believe these products to be the best quality, most
reliable environmental control products on the market. They are
made with very robust, premium grade components to provide years of
service. The housings are made on the same high-end sheet metal
& powder coating equipment that makes Sun System brand
Q: What if I need assistance trouble shooting a Titan
A: Call our hotline at 1-888-808-4826 and our Technical Service
Representative will assist you.
Q: Are Titan Controls digital or analog
A: Both! We use digital control boards on most of the
controllers, but simplify the use of them by having analog (manual
knobs & switches) controls to operate the devices. This
eliminates the need to scroll through complicated electronic
Q: Are the Titan Controllers compatible with each
A: Yes. They are designed to work together so you expand your
system as needed. You may want to start out with controlling your
lights and temperature and later you want to add CO2 and humidity
control. Titan products will allow this expansion because they were
designed from the beginning to be "expandable".
Q: What is the warranty on Titan Controls
A: Most products carry a 3 years warranty. There are a few with
a 1 year warranty. The warranty period will be in the instruction
guide of each product. The warranty applies to the original
purchaser only. Proof of purchase is required for warranty
Q: What if I need warranty service?
A: Contact us directly at 1-888-808-4826 for assistance!
Q: What if I need repair work done that is not covered
A: We can help with that too. Call us at 1-888-808-4826. We
charge an hourly service rate + parts and shipping to repair
products not covered under warranty.
Q: Why do gardeners enrich their growing space with
A: CO2 is proven to speed up a plants growth rate, improve
overall health and increase a plants yield. There are also many
other benefits to plants, among them greater resistance to
temperature extremes and other forms of stress, better growth at
low light intensities, improved root/top ratios and less injury
from air pollutants.
Q: What methods can I use to enrich CO2 in my indoor
garden or greenhouse?
A: The two most common methods are using a CO2 generator/burner
or bottled CO2.
The most common generator/burner uses LP (liquid propane) gas
from a tank. We also sell a NG (natural gas) conversion kit. This
allows you to hook up your generator/burner to the natural gas line
in your house. The other option is to purchase bottled CO2 from a
local supplier in your area and control its release into your
garden area using a Titan Controls CO2 controller (Atlas 1) or
short cycle repeat cycle timer with photocell.
It should be noted that there is no advantage to increasing CO2
levels beyond 2000 PPM for most greenhouse plants. The optimum
level of CO2 for plant growth is generally accepted at 1200 - 1600
Q: Where did the product names (i.e. Helios, Atlas,
Apollo, Selene, Mercury, Oceanus) for Titan Controls come from
A: They are all names of Titan, Greek or Roman god's. In ancient
mythology each god had a "purpose". The function of each Titan
Controls products corresponds to the "purpose" of a god. For
example, Helios was the 'God of Sun'. We felt it fitting to call
our lighting controllers Helios because they control your lights,
which provide your plants the "sun" that they need to survive and
Q: Can I use Titan Controls with other manufacturer's
A: Yes, Titan Controls gear is compatible with all other
manufacturer's equipment currently on the market today. It is
designed to interface with any equipment that's 120 Volts and uses
a standard NEMA 5 plug configuration. Be careful not to exceed the
total recommended amperage stated on the controller.
Q: What happens to the 'preferred settings' on my Titan
controller if I lose power?
A: Titan Controls digitally based equipment has 'non-volatile'
memory storage that allows the unit to retain settings due to a
loss of power. The analog product line settings are not affected by
a loss of power and will maintain dial settings.